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Frequetly Asked Questions

What's the difference between a CD-R and a CD-ROM?
A CD-R is a recordable CD that is best suited for professional looking, small runs of CDs (under 1000) that require a quick turn (1-3 days). A CD-ROM is a read only CD that is more economically suited to larger runs, but averages 7-10 days to produce. Both CD-R duplication and CD-ROM replication is available with 4 color process. A client service representative will help you determine whether a CD-R or CD-ROM would be a better value for the project you are considering. You can contact them at 1-800-732-3475.

How much data does a CD-R or CD-ROM hold?
A CD-ROM holds 650 MB of data or 74 minutes of audio. A CD-R can hold up to 700 MB of data or 80 minutes of audio.

What types of packaging does IntegraCore offer?
We can provide custom printed CD sleeves and mailers, retail boxes, jewel cases with printed inserts, user manuals, registration cards, and any other type of packaging you need to get your software to your end-user.

What's the normal turn-time for a CD-ROM project?
Usually a typical project can take 7 - 14 business days to complete. The day that we receive all your data and art files is considered day 0.

What input media do you need in order replicate my CD-ROM or CD-R?
We prefer a CD-R. We can also accept an Iomega Zip Disk or Jaz Disk, or even an e-mail attachment, however additional set up fees may apply.

What types of distribution options are available?
IntegraCore can provide shipments to retail stores or directly to your individual clients using any of the major carriers. We also offer warehousing and inventory management services.

Are there any types of content that IntegraCore won't duplicate?
Yes. If your product is pornographic, contains explicit lyrics, or promotes racial, ethnic or religious hate or bigotry, we will not duplicate it. IntegraCore reserves the right to determine what constitutes acceptable content. In addition, you or your company must have full and unregulated rights to your content in order for us to reproduce it.

What are your payment terms?
We accept Visa, Master Card, and American Express. You may also apply for Net 30 terms by filling out and signing our credit application. To learn more about how we can help your company through our family of services, please call 1-800-732-3475.

Some helpful definitions:

The process whereby client-supplied media (e.g. CD-R, exabyte tape, DAT) are analyzed and tested for viruses, format and data integrity. The media must pass this process before Mastering can commence.

The process of encoding input data, created during pre-mastering to the industry standards and recording this information as a series of pits in a light-sensitive layer on a glass substrate.

Not to be confused with duplication, replication is the process of molding a polycarbonate optical medium (CD, DVD), containing information obtained from a supplied source.

Not to be confused with replication, duplication is the process of recording data onto a raw medium (floppies, audio/video tapes and CD-Rs) from a supplied source.

Forms, Tools and Templates

Fulfillment Warehouse - IntegraCoreDistribution Center - IntegraCoreSupply Chain Management Company

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